Outsourcing

OUTSOURCING HOTEL redevelopment OPERATIONS: THE CASE OF TAIWAN HOTELS Pei-Chun Lai, Hospitality focussing Department, Ming Chuan University, 5, De-Ming Rd, Gui-Shan, Tao-Yuan County 333, Taiwan ROC pclai@mcu.edu.tw Ebrahim Soltani, Kent Business School, University of Kent, Canterbury, Kent, CT2 7PE, UK e.soltani@kent.ac.uk Key words: Outsourcing, Hotel, ABSTRACT Outsourcing is often specify as a management cash advance that allows delegating to an orthogonal agent operational responsibility for processes or services antecedently delivered by an enterprise. Researchers suggest the advantages of outsourcing include cost reduction, performance improvement, flexibility, specialization, and vex to innovation. However, outsourcing has its potential risks, such as cost increases, supply grocery store risk, loss of skills, and organizational change implications (Blumberg, 1998; Elmuti & Kathawala, 2000; Insinga & Werle, 2000; Harland et al., 2005; Mclvor, 2005). Noted by Lamminmaki (2005), in that respect is limited prior research concerned with outsourcing in the hotel sector. This paper is aiming at investigating the current state of hotel outsourcing activities in Taiwan.

With conducting questionnaire mess to hotel general managers, the main research purpose is to understand the exertion of outsourcing operations in this sector, as well as full-grown reference to flexibility literature in externalizing hotel operations in Taiwan. Three objectives revealed in this paper are: to study the level of outsourcing hotel service operations; to identify the advantages of outsourcing and to realizes the possible risks of using outsourcing strategies. OUTSOURCING HOTEL SERVICE OPERATIONS: THE CASE OF TAIWAN HOTELS INTRODUCTION Various definitions with respect to outsourcing burn down be found in relevant literature. By its factual meaning, outsourcing (from out source, i.e. external source) is a management approach that allows delegating to an external agent operational... If you want to get a full essay, order it on our website: Orderessay

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