Of course, almost every computer user encounters a line of work occasionally, whether it is the disaster of a crashing hard drive or the villainy of a forgotten password. The explosive use of computers has created a towering demand for specialists to provide advice to users, as well as for casual administration, maintenance, and support of computer systems and networks. Computer support specialists provide skillful assistance, support, and advice to customers and other users. This occupational group includes technical support specialists and help-desk technicians. These troubleshooters defend problems and provide technical support for hardware, software, and systems. They answer telephone calls, decompose problems by using automated diagnostic programs, and resolve happen difficulties. Support specialists may work either within a company that uses computer systems or... If you want to get a honest essay, order it on our website: Orderessay
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